Fraud, reversals, and refunds
Understand how campaign terms should handle manipulated proof, changed decisions, and unused or refundable funds.
Fraud controls protect Members, communities, and Sponsors, but they must not turn every unusual action into guilt.
A campaign policy should distinguish:
- proof that does not meet the Mission rule;
- duplicate or coordinated manipulation;
- reviewer error;
- an approved completion later reversed under policy;
- a payment attempt that failed;
- unused campaign funds;
- a cancellation or refund right.
Preserve the sequence
Record the original event, the reason for a hold or reversal, the approving authority, and the resulting reward adjustment. Do not rewrite history as if the first decision never happened.
When possible, hold a disputed reward before an irreversible transition. Give the affected Member notice and a challenge route where policy requires it.
Refund eligibility follows the campaign agreement and the state of the underlying obligations. A Sponsor should not be able to reclaim rewards already validly completed outside those terms.
Reports should include material reversals and unresolved exceptions so performance cannot be overstated.