Wallet and cashout
See how ZYNC presents balances, pending rewards, and withdrawal decisions as one understandable Member experience.
The Wallet is the Member-facing place for understanding value: what has been earned, what is still pending, what is held, and what may be withdrawn.
The Wallet should keep value types and states visible. A funded reward is not shown as ready merely because a Mission was submitted. A pending review, a safety hold, a reversal, and a completed cashout are different events with different explanations.
Cashout is a controlled transition
When a Member requests a cashout, ZYNC first records the request, then applies the required safety checks, and only then completes the transfer. High-value or unusual requests can require stronger validation.
The Member experience should answer four questions:
- What amount is eligible?
- Which fees or limits apply?
- What state is the request in?
- What can the Member do if it does not complete?
Wallet screens should use plain status language and provide a clear route to help. Technical settlement details belong in operational records, not in the Member’s primary task flow.